Welcome to Solara Health & Wellness. These Terms and Conditions explain the rules for using our website and requesting our services.

Please read this page carefully. By using this website you agree to these terms. If you do not agree please stop using the site.

About Us

Solara Health & Wellness is a healthcare practice offering primary care and mental health services. Our website provides general information about our practice our services and how to reach us.

Website Content Is Not Medical Advice

Everything on this website is for general information only. It is not medical advice and it is not a diagnosis.

Reading our website does not create a patient and provider relationship. That relationship begins only after you become a patient of our practice.

Never ignore professional medical advice because of something you read here. Never delay seeking care because of website content. Always speak with a qualified provider about your own health.

Medical Emergencies

Do not use this website for a medical emergency.

If you are having a medical emergency call 911 or go to your nearest emergency room. If you are in crisis and need mental health support call or text 988 to reach the Suicide and Crisis Lifeline in the United States.

Our website forms and email are not monitored around the clock. They are never a substitute for emergency care.

Appointment Requests

Our website lets you send an appointment request. A request is not a confirmed appointment.

Our team will contact you to confirm your date and time. Your appointment is booked only after you receive that confirmation from our office.

We may need to reschedule appointments due to provider availability or unexpected circumstances. We will let you know as early as we can.

Cancellations and Missed Visits

Please give us advance notice if you need to cancel or reschedule. Our current cancellation and no show policy is shared with you at the time of booking and is available from our front desk.

Telehealth Services

We offer telehealth visits for certain services. Telehealth is not right for every condition and your provider will decide whether it suits your needs.

Telehealth requires a stable internet connection and a device with a camera and microphone. Technical problems on your side may affect the visit. We are not responsible for internet or device failures.

Telehealth visits are only available if you are physically located in a state where our providers are licensed at the time of the visit.

Insurance Payments and Billing

We work with many insurance providers. Acceptance of an insurance plan does not guarantee that your specific service will be covered.

You are responsible for checking your own benefits and coverage. You are also responsible for any copay deductible or balance not paid by your insurer.

Fees quoted on this website or by phone are estimates. Final charges depend on the care actually provided.

Communications

By giving us your email address or phone number you agree that we may contact you about your request your appointment or your care.

We may send appointment reminders and follow up messages by email phone or text. Message and data rates may apply. You can reply STOP to any text to opt out of marketing messages.

Please do not send detailed medical information through our website forms or by regular email. These channels are not encrypted.

Your Use of This Website

You agree to use this website in a lawful and respectful way. You agree not to:

• Submit false or misleading information
• Use the site to send spam or unwanted messages
• Attempt to gain unauthorised access to our systems
• Upload viruses or harmful code
• Copy scrape or reproduce our content without permission
• Interfere with the normal working of the website
• Use the site in any way that breaks state or federal law

We may block access to anyone who violates these terms.

Intellectual Property

All content on this website belongs to Solara Health & Wellness or our licensors. This includes text images logos graphics page layouts and design elements.

You may view and print pages for your personal use. You may not copy republish sell or use our content for commercial purposes without our written permission.

Our name and logo are our property. You may not use them without our approval.

Testimonials and Results

Patient testimonials on our website reflect individual experiences. They are shared with permission.

Results vary from person to person. A testimonial is not a promise or guarantee of any particular outcome for you.

Third Party Links

Our website may link to other websites and social media platforms. We do not control those sites and we are not responsible for their content accuracy or practices.

A link does not mean we endorse that site. You visit third party sites at your own risk.

Privacy

Your use of this website is also covered by our Privacy Policy. Please read it to understand how we handle your information.

Protected health information is handled under our separate Notice of Privacy Practices in line with HIPAA.

Availability of the Website

We try to keep the website available at all times. We cannot promise uninterrupted access.

The site may be unavailable during maintenance updates or technical problems. We may change or remove any part of the site at any time without notice.

Disclaimer of Warranties

This website is provided on an as is and as available basis.

We make no warranties of any kind about the website. We do not guarantee that the content is complete accurate or current. We do not guarantee that the site will be free of errors or that it will be free of viruses.

To the fullest extent allowed by law we disclaim all warranties whether express or implied.

Limitation of Liability

To the fullest extent allowed by law Solara Health & Wellness and its owners providers and staff are not liable for any indirect incidental or consequential damages arising from your use of this website.

This limit applies to loss of data loss of profits and any harm resulting from reliance on website content.

Nothing in these terms limits liability that cannot be limited under applicable law. Nothing here affects your rights regarding the professional care you receive from us.

Indemnification

You agree to hold Solara Health & Wellness harmless from any claim or demand arising out of your misuse of this website or your violation of these terms.

Changes to These Terms

We may update these Terms and Conditions at any time. The updated version will be posted on this page with a new effective date.

Continued use of the website after an update means you accept the revised terms.

Governing Law

These terms are governed by the laws of the State of Texas without regard to conflict of law rules. Any dispute relating to this website will be handled in the courts located in Texas.

Severability

If any part of these terms is found to be invalid the remaining parts stay in full effect.

Contact Us

If you have questions about these Terms and Conditions please contact us.

Solara Health & Wellness
Email: info@solarahealthwellness.com
Phone: +1 (701) 800-1332